OCC — Online Comments Card

Replace paper survey cards with automated digital guest feedback — real scores, auto-generated emails and live management reporting by department.

Features

What OCC does

• ✓ Guests complete the survey away from staff pressure
• ✓ Real, honest guest evaluation and comments
• ✓ Instant alert to the GM on any bad rating
• ✓ Automated apology and thank-you emails
• ✓ PMS interfaced (Fidelio, Opera, PROTEL, Comsys)
• ✓ Enhances Trip Advisor and HolidayCheck scores
• ✓ Multi-language (up to 8 languages) and multi-hotel reporting

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