GSC - Guest Services Centre

Every in-room guest request tracked, dispatched and monitored to completion. GSC gives management live visibility of the one guest service nobody else sees — so problems are fixed before they become complaints.

Features

What GSC-GUEST-SERVICES-CENTRE does

• ✓ Ensures better guest service
• ✓ Monitors service departments performance
• ✓ Controls service departments response time
• ✓ Highlights weak points of infrastructure
• ✓ Highlights defects of spare parts
• ✓ Highlights professionalism level of workers
• ✓ Graphical
• ✓ Automatic report generation
• ✓ Automatic reports distribution e-mails
• ✓ Minimum data entry

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